Digital Brook Technologies, LLC

Diane Cronin - Owner, ShopPepperell.com

On behalf of ShopPepperell.com, the sponsors, members, users and myself, I would like to extend to you a personal thank you for doing such an outstanding job on the ShopPepperell.com web site. The site provides clear evidence of your ability to assess the needs of your customers and interpret needs into a technical solution, while putting your clients at ease during the process.

I want to recognize and thank you for all the long days and late evening hours you devoted to this web site which allowed important deadlines to be met. Timing is so important in launching a web site and your sensitivity to deadlines allowed the launch to coincide with other highly visible events and programs that were being communicated in the town. This maximized our potential for success. Your tenacity to effectively debug and refine the site prior to launch ensured an excellent first impression to potential business subscribers, users and consumers.

The web site was competitively priced and included additional functionality that you knew was valuable. In the end, you went above and beyond the scope of the project and still stayed within the budget. The content management functionality and administrative interface is exemplary and will save us money in the future plus keep the site current and interesting.

Your knowledge of database design and skills in web site development were important success factors on the project. You helped conceptualize what the site would do and how it would look and the suggestions and user interface examples you provided became the actual model that the web site was based on. The selection and combination of colors and placement of graphics have become the basis of ShopPepperell.com's identity in all our marketing and has resulted in an impressive, recognizable brand identity to the public.

The personal ownership that you took on to make this project a success is impressive and is clearly evident throughout the project. ShopPepperell.com has positively impacted the town and given Pepperell significant visibility in the region and in the local community. The potential of the web site and its' benefits will be reaped far into the future. We all owe you a huge thank you for such an outstanding job.

Sincere thanks,

Diane Cronin
ShopPepperell.com